Careers

AON Renovation & Maintenance

01 — Long Term

Build for the long term

35 years of completed homes means we've seen rushed work fail and careful work last. We build our systems the same way we build our clients' houses, with discipline, not shortcuts.

02 — Communication

Communication is craft

The best renovation isn't worth much if the client doesn't know what's happening. Clear, proactive, professional communication is not a soft skill here, it's core to how we operate.

03 — Systems

Process over heroics

We're building a company that runs on systems. Every hire, every SOP, every tool exists to make our teams work better, not to create more dependencies.

Open Positions

Operations & Admin Executive

Ipoh, Perak | Mon–Fri + Sat (rotation) | Operations | RM2,200 – RM3,800 + KPI bonus (Intern Available)

About this role

AON Renovation & Maintenance has delivered over 800 completed homes across Perak since 1990. We're now building the operational systems to match the quality of our craft , and this hire is the keystone. We're looking for an Operations & Admin Executive who will own AON's end-to-end job lifecycle: from the moment a lead enquires on WhatsApp, through subcontractor scheduling, through to the final invoice and filed job record. This is not a data-entry role. You will be the operational backbone of a growing renovation company, working directly with the founding team. Your work will be felt on every job we run.

Responsibilities

Quote & Lead Follow-Up

  • Execute a structured follow-up cadence (Day 3, 7, 14) on every open quotation.

  • Maintain quotation status tracking in Notion , nothing falls through the cracks.

  • Flag high-priority or time-sensitive leads for founder escalation before they go cold.

Job Scheduling & Subcontractor Coordination

  • Confirm subcontractor availability and assign jobs based on scope and capacity.

  • Schedule client appointments and site dates with zero scheduling clashes.

  • Track job progress and flag delays before they become problems.

Client Communication (WhatsApp-First)

  • Respond to client enquiries using AON's prepared message templates.

  • Issue appointment confirmations, job updates, and payment reminders.

  • Maintain response time below 30 minutes during working hours, consistently.

Documentation & Filing

  • Organise all site photos into Google Drive following AON's naming and folder protocol.

  • Ensure every completed job has a full, audit-ready documentation record.

  • Maintain clean and retrievable filing across all active and closed jobs.

Invoicing & Payment Tracking

  • Issue invoices on the same or next business day after job completion (Working Hours).

  • Track payment status and follow up on outstanding balances proactively.

  • Maintain records aligned with Malaysia's 2027 mandatory e-invoicing requirements.

Qualifications

Basic Requirements

  • Diploma or Degree in Business Admin, Management, or equivalent.

  • Strong written communication in English, Bahasa Malaysia and Chinese.

  • Proficient with WhatsApp Business, Google Drive, basic spreadsheets.

  • Highly organised with strong attention to detail.

  • Fresh graduates welcome if organisational skills are strong.

Preferred Skills

  • 1–3 years in admin, property management, service ops, or client coordination.

  • Experience coordinating subcontractors, technicians, or field teams.

  • Familiarity with Notion, task management, or basic CRM tools.

  • Background in property, clinic, logistics, or service coordination.

  • Mandarin or Cantonese communication (valued, not required).

Compensation

(Intern) Duration 3 – 6 months Flexible to academic schedule - Monthly RM600 – RM900 Based on hours & contribution.

Entry (0–2 yrs) - RM2,200 – 2,800 per month

Mid-Level (2–4 yrs) RM2,800 – 3,500 per month

High-Performer RM3,000 – 3,800 per month

+ KPI Bonus: RM200 – RM900/month tied to response time, job accuracy, and collections. Annual increment based on performance. This role directly impacts revenue, underpaying creates false economies.

Additional Requirements
  • Based in Ipoh, Perak or willing to relocate — physical presence is required.
  • Available Monday–Friday 9:00 AM – 6:00 PM; Saturday 9:00 AM – 1:00 PM (rotation).
  • Comfortable with occasional after-hours WhatsApp monitoring during active jobs.
  • Strong self-discipline, you will manage your own task load without micromanagement.
  • Structured and process-driven; not suited to roles requiring loosely-structured creative work.
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