We surveyed 300 Malaysian homeowners through Facebook communities and face-to-face conversations. The findings were damning:

🔴 84% were hit with hidden charges or scammed by contractors .

🔴 71% dealt with poor workmanship they ended up fixing themselves .

🟢 Only 7% could book a trusted contractor online without the usual headache.

That's broken. So we built AON 福安, combining 35 years of Mr. Hock's craftsmanship with a transparent, digital-first experience. No hidden fees. No chasing contractors. No surprises.

You deserve to trust the people in your home. That's why we exist.

We offer comprehensive home renovation and maintenance services including:

• Roofing repairs and installation (clay tiles, metal roofing, waterproofing)

• Professional painting (interior, exterior, commercial, hospital)

• Air conditioning services (installation, repair, maintenance)

• Electrical work (wiring, lighting, power points)

• Plumbing solutions (pipe repairs, bathroom renovations)

• Tiling and flooring (ceramic, marble, vinyl)

• Full house renovations and makeovers

Serving Ipoh, Batu Gajah, Kampar, and surrounding Perak, Kuala Lumpur areas.

Three steps:

• 1. WhatsApp or fill in our contact form with your job details.

• 2. Choose a preferred date and time.

• 3. Confirm your appointment — done.

Please book at least 5 days in advance so we can assign the right technician. Emergency bookings are handled on a best-effort basis — just let us know it's urgent.

A site visit fee/inspection applies from RM120, covering inspection, safety assessment, and preparation of the correct repair plan.

✅ This fee is fully waived if you proceed with hiring us. Payment is collected in person at the visit — no upfront payment required.

For straightforward jobs (e.g. standard air-cond servicing), we can often proceed directly without a site visit/inspection.

For complex jobs like roof leaks or electrical faults, a site visit/inspection is strongly recommended — water can travel internally and appear far from its source, making remote diagnosis unreliable.

Our primary service area is Ipoh and surrounding Perak towns & KL. We are actively expanding to Selangor and Penang.

Not sure if we cover your area? WhatsApp us your postcode and we'll confirm within the hour.

Our core team is led by experienced local sifus with 35 years of field experience. All workers go through:

• Background and experience checks

• Skills assessment (where applicable to the trade)

• On-site quality audits

• Review of past client feedback

Foreign workers on our team assist skilled leads under direct supervision — they do not work independently on your property.

• 30+ years of trusted renovation and repair experience.

• Over 800+ homes served and with repeat clients.

• Transparent pricing, no hidden charges.

• Skilled crews in air-conditioning, roofing, plumbing, electrical, painting, and carpentry.

• Local, family-run.

Yes. We provide a written workmanship warranty on every job, with terms specific to the job type. The warranty is provided before work begins and covers:

• Material defects

• Installation quality

• Structural integrity (where applicable)

Warranty duration and scope vary by service — ask us for specifics when you book.

We follow transparent market-based pricing. Every job is itemized so you know what you're paying for—NO hidden charges and NO surprises.

You get real-time updates throughout the job:

• Live progress photos sent via WhatsApp

• E-sign approvals required for any scope changes

• On-site quality checks at key milestones

• Immediate notification if anything unexpected comes up

You stay in control without having to be on-site all day.

Average project timelines:

• Painting (single room): 1-3 days

• Air Cond Install: 1-2 days

• Bathroom renovation: 5-7 days

• Roofing repairs: 1-5 days

• Full house renovation: 2-10 weeks

Exact timelines are confirmed during consultation based on your specific scope and site conditions.

We notify you immediately — no surprises. If a delay occurs due to weather, materials, or an unexpected site condition, we'll explain the reason, give you a revised timeline, and propose a solution. Any cost impact is discussed and approved by you before proceeding.

Standard booking lead time is 3-7 days. Priority scheduling available for:

• Emergency repairs

• Weather-dependent projects (roofing)

• Time-sensitive renovations

No.

Technicians access only the specific areas required for the job. Bedrooms, personal storage, and unrelated spaces are not entered unless you explicitly request it.

We recommend you're present — especially at the start and end of the job — for smooth communication and sign-off. If you cannot be on-site, we'll keep you updated via WhatsApp with photos and flag anything that needs your decision in real time.

We work on both landed properties and high-rise units (condos, apartments, serviced residences). Some services — especially roofing — are specific to landed homes.

Contact us with your property type and we'll confirm what's applicable.

Tell us — immediately and directly. We take workmanship complaints seriously and will return to assess and rectify the issue at no additional charge, within the warranty period.

Our business runs on referrals and repeat clients. Leaving a job unresolved is not something we do.

We accept cash, QR, and bank transfer (DuitNow/online banking). Payment terms are discussed and agreed upon before work begins. For larger projects, a progress-based payment schedule is available.